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Terms and Conditions

IMPORTANT INFORMATION ABOUT MAYOR HOBBIES:

The Mayor Hobbies Website - www.mayor-hobbies.com - ‘the website’, is owned and operated by Howard G. Murphy on the Worldwide Web and at Calle Mayor nº 73, 03130 Santa Pola, Alicante in Spain. We are registered as a hobbies and toys retailer with the Spanish Government  (international tax registration number X0709016H ). Unless we clearly state differently, we use the terms "we" and "us" to refer to Mayor Hobbies and the departments within. If you wish to do so, please contact us by email on:

howard@mayor-hobbies.com

GENERAL TERMS AND CONDITIONS OF SALE

These apply to any order placed through the Mayor Hobbies website; we respectfully point out that you must read these general terms and conditions of sale. By placing an order through our website, you confirm that you have read, understood and agree completely to these without exception. We have taken all reasonable precautions to try to ensure price accuracy, availability and product descriptions. However, please bear in mind the following when ordering goods from our website:

  • Packaging may vary from that shown in website images
  • Weights and dimensions shown are approximate
  • Whilst we do our utmost to ensure colour accuracy, shades and tones cannot be guaranteed, the more so since individual monitors may alter image colouring to quite an extent: the same applies to texture and patterning where necessary
  • all products are subject to availability: despite our best efforts to constantly update the website stock listings, the website in fact functions separately from a retail shop environment and there may sometimes be a time lapse before we can accurately state stock levels

 

APPLICATION OF AND AGREEMENT TO WEBSITE TERMS AND CONDITIONS

The website terms and conditions apply to your use of the website at www.mayor-hobbies.com  By accessing, browsing, registering or using within the website, you confirm that you have read, understood and agree to the website terms and conditions as laid out by us here.

PRIVACY POLICY

These website terms are in addition to the terms of our Privacy Policy which explains which personal information we collect about you. You may find it helpful to view our Privacy Policy. Please note that when you agree to the website terms you also agree to have read and understood our Privacy Policy.

CUSTOMER SECURITY

The owners and operators of Mayor Hobbies and its website shall not be held responsible for the security and confidentiality of your account - this is your own personal responsibility. We shall not be liable for any loss or damage which may arise as a result of any failure by the account holder to protect their account.

ACCEPTANCE OF YOUR ORDER

Products remain our property until we have received payment in full from the client. Formal acceptance and completion of online checkout procedure of any order will be deemed to have taken place only at the point of despatch of goods, after receipt of monies due in full. (Card payments are subject to authorisation by your card issuer and we take payment when you place your order. If your payment is not received before products are delivered to you, payment must be made or the products returned within 30 days, in the same condition that you received them, and at your own expense. We reserve the right to charge for any damage to any product that is subject of an unpaid order. )

DELIVERY

Delivery times naturally vary, depending on products ordered and delivery address. We aim to despatch goods within 24 hours of final acceptance of the order, by first class post or speedy carrier. We reserve the right to decide which goods can be delivered to any particular destination.

POSTAGE AND PACKING

Postage and Packing will be charged according to carrier's fees and will be calculated by them. This costing will be clearly shown when you order and before payment is made.

INTERNATIONAL DELIVERY

Due to customs, legal, regulatory and certain practical restrictions to orders for international delivery, some of our products may not be available for delivery to certain destinations outside the Spanish mainland. We reserve the right to decide which goods can be delivered to any particular destination.

GUARANTEE

We aim to give you a secure and pleasurable online shopping experience, so we offer a full 14-day returns policy, which does not affect your statutory rights in any way. In order to return unwanted goods for refund or exchange, the following procedure must be followed:

You must inform us within 7 days of receipt, preferably by email, that you will be returning goods. Said goods must be in perfect condition, still unopened in their original packaging, and the carriage costs paid in full by you. It is wise to use recorded delivery in such cases to avoid misunderstandings at a later date.

Your statutory rights are not affected.

DAMAGED, INCORRECTLY SUPPLIED PRODUCTS OR CANCELLATION

Upon receipt, all goods should be checked against your own order. You should not sign for acceptance of goods delivered that have been obviously damaged in transit, and ideally two or three clear, digital photographs should be taken of any damage, whether it be to the goods themselves or labels, boxes etc. If goods are damaged, incorrectly supplied or if simply want to return goods delivered, please inform us by phone or e-mail at the earliest opportunity, and not later than 7 days after delivery. Goods must be returned to us within 14 days of delivery. Please note that we are unable to accept the return of any damaged, incorrectly supplied or cancelled goods if we have not been informed within 7 days of delivering them.

Products should be returned in their original packaging, promptly at the customer cost. Where an item is part of a set, the whole set must be returned. Returns will be subject to a restocking fee of 25% if they are not received in their original condition for resale.

If you decide to return an item to us, we will not be responsible for any loss or damage during transit and we reserve the right to charge you or not to refund any sum or article loss caused by same. We recommend that you only use a recorded delivery service.

USE OF THE WEBSITE

You may use, download and print content on the website solely for your own personal use or internal business purposes. You may not without our prior written consent:

  • Copy, reproduce or otherwise make use of any content on the website
  • Change, share or alter any content on the website for any purpose
  • Make use of the content of the website for any commercial exploitation of any kind

 

OWNERSHIP OF COPYRIGHT

All of our published material and images within our website are protected by copyright, as is the title Mayor Hobbies and the website www.mayor-hobbies.com  If at any point we allow you to acquire any portion (by law or any other method) of copyright or intellectual ownership by adding or sharing space on the website, you will be deemed to have turned over any such copyright to us in full.

CHANGES TO WEBSITE TERMS

We reserve the right to revise and alter our website terms and conditions, and therefore  suggest that you revisit these pages periodically to stay informed of the current terms that apply. By continuing to access, browse and use the website, you will be deemed to have agreed to any revisions or alterations to our website terms.

ACCURACY OF CONTENT

Whilst we work constantly to ensure the accuracy of all information set out within this website, within the possibilities permitted by applicable law, we hereby disclaim all representations and warranties (express, implied or suggested) that material, content, description or any other information displayed in or on the website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Any views expressed in user and publicly generated content or exchange are the opinions of those users and members of the public and do not represent the views, opinions, beliefs or values of the staff and management at Mayor Hobbies.

POTENTIAL DAMAGE TO YOUR COMPUTER OR OTHER DEVICES

At Mayor Hobbies we work hard to make sure that our website is free from viruses and other potentially harmful content, but even with the best of intentions we cannot guarantee that your use of any website will not cause damage to your computer or other devices. It remains at all times your responsibility to ensure that you have the necessary equipment and protection in place (including up to date antivirus software) so that you can use the website safely and to screen out anything that may damage or harm your computer or other devices. We shall not be liable to any person for any loss or damage resulting from viruses or other harmful content that they access from or via any website in existence on the Worldwide Web.

LINKS TO OTHER WEBSITES

We will be adding links to other websites we think you might wish to visit. We do not and will not oversee or vet any of these websites and do not have any control whatsoever over their content. Except where required by applicable law, we cannot accept any liability in respect of the use of these websites.

EXCLUSION OF LIABILITY

Except where and as applicable law demands, we accept no liability for any losses or damages which cannot reasonably be foreseen as potentially arising out of, or in connection with, the website terms or your use of the website. Information and material within the website should be considered to be guidance only, and we shall therefore not be liable for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on the website. These exclusions shall be governed by and construed in accordance with Spanish law. If any part of our terms and conditions (including disclaimers and exclusions) should be found to be unlawful, unreasonable or void for whatever reason, then that part shall be considered separate and divorced from all other parts of the website, which shall remain unaffected as regards validity and active status.